GrailgunGrailgun

Public Offer for Provision of Information Services

This document constitutes an official public offer (“Offer”) in accordance with the legislation of the Republic of Serbia and is addressed to individuals and legal entities wishing to use the services of the Internet Portal https://grailgun.ai (the “Service”, “Portal”). Individual Entrepreneur Milana Mikhailovna Fedotova, registered under the laws of the Republic of Serbia (registration number: 67981804, address: Tikveška 19, Voždovac, Belgrade, 11050), acting as a sole proprietor (“Owner”), hereby offers any capable individual or legal entity (“User”) to enter into this Agreement under the terms below.

1. Definitions

1.1. Offer — this document published at https://grailgun.ai. 1.2. Acceptance — full and unconditional acceptance of this Offer through payment for services or by starting to use the Service. 1.3. Service — the website https://grailgun.ai and the associated software tools, including:

messenger bot builder;

1.4. User — a person or entity who has accepted this Offer. 1.5. Administration / Owner — Individual Entrepreneur Milana Mikhailovna Fedotova.

2. Subject of the Agreement

2.1. The Owner provides the User with access to the Service’s functional capabilities, including:

2.2. Access to the Service is granted after messenger-based authorization. Registration on the Portal occurs automatically using the User’s messenger account data. 2.3. The User undertakes to:

3. Acceptance of the Offer and Changes

3.1. Acceptance is performed via payment for services or use of any functional part of the Service. 3.2. The User must familiarize themselves with this Offer prior to Acceptance. 3.3. The Owner may change the terms of this Offer unilaterally. The updated version is published on the Portal and becomes effective immediately. 3.4. By accepting the Offer, the User confirms being over 18 years of age and legally capable. 3.5. This Offer must be read together with the Privacy Policy. In case of discrepancies, the Offer prevails.

4. Financial Terms

4.1. Services are provided on a paid basis. Pricing, including subscription levels and additional features, is listed on the Service. 4.2. Payment is made via the payment method linked by the User. By subscribing, the User authorizes automatic recurring payments. 4.3. The subscription is issued for 1 calendar month and is automatically renewed unless cancelled by the User in the account settings. 4.4. All payments are processed immediately upon subscription. Access to the Service is granted instantly. 4.5. Due to the nature of digital services and immediate access, refunds are not provided, except as required by Serbian law. 4.6. The Owner may update prices. Updated information is published on the Service in advance.

5. Termination and Suspension

5.1. Either party may terminate this Agreement unilaterally. The User terminates the Agreement by cancelling the subscription. 5.2. Termination does not affect the validity of payments already made. 5.3. The Owner may suspend access to the Service if the User violates the terms of the Offer or abuses the Service.

6. Limitation of Liability

6.1. The Owner is not responsible for:

6.2. The Service is provided on an “as is” basis without guarantees of uninterrupted operation.

7. Final Provisions

7.1. The governing law is the legislation of the Republic of Serbia. 7.2. Disputes shall be resolved through negotiation, and if unresolved, through Serbian courts. 7.3. The version of the Offer published on the website at the moment of usage is considered valid and binding. If you do not agree with the terms of this Offer, you must cease using the Service and leave the website. MILANA FEDOTOVA PR Preduzetnik, Serbia PIB: 114956391 Registration No: 67981804 Address: Tikveška 19, Voždovac, Belgrade, 11050